Privacy Policy

1. What Data We Collect

Files You Upload

When you upload an image or PDF:

• Files are transmitted over HTTPS
• Processed on our servers
• Deleted within minutes after extraction completes
• Not stored permanently

Technical Information

Basic technical data collected automatically:

• IP Address: For rate limiting and abuse prevention
• Browser Type: For compatibility optimization
• Device Type: For mobile experience improvement
• Language Preference: To display the correct language version

Feedback Form Data

If you submit the feedback form, we collect:

• Name and email (to respond)
• Message content
• Submission timestamp

2. How We Use Your Data

We use the data we collect for these purposes only:

• OCR Processing: To extract text from your uploaded files
• Service Improvement: To fix bugs and optimize performance
• Abuse Prevention: To prevent spam and malicious use
• Communication: To respond to your feedback or inquiries

We do not:

• Sell your data to third parties
• Use your files for training AI models
• Share your information with advertisers
• Send you marketing emails (unless you explicitly opt in)

3. File Handling & Security

Upload Security

All file uploads use TLS encryption (HTTPS). Your files are protected in transit from your device to our servers.

Processing

Files are processed on secure servers with restricted access. Only automated systems interact with your files—no human ever sees your documents.

Automatic Deletion

After OCR processing completes (typically within seconds), your uploaded files are immediately deleted from our servers. We do not maintain backups of uploaded files.

Extracted Text

The text extracted from your files is displayed in your browser but is not saved on our servers. Once you close your browser tab, it's gone.

4. Cookies & Tracking

Essential Cookies

We use minimal cookies necessary for the site to function:

• Language preference: Remembers your chosen language
• Rate limiting: Prevents abuse of the service

Analytics

We use privacy-focused analytics to understand:

• How many people visit our site
• Which features are most used
• Which languages are most popular

Our analytics do not track individuals or create user profiles.

No Third-Party Tracking

We do not use third-party tracking pixels, social media widgets, or advertising cookies.

5. Your Rights

You have the right to:

• Access: Request a copy of any data we hold about you
• Deletion: Request deletion of your feedback form submissions
• Correction: Request correction of inaccurate information
• Objection: Object to processing of your data

To exercise these rights, contact us.

6. Data Retention

• Uploaded Files: Deleted immediately after processing (within minutes)
• Technical Logs: Retained for up to 30 days for debugging purposes
• Feedback Messages: Retained for up to 2 years or until you request deletion

7. Children's Privacy

Our service is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.

8. Policy Changes

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Modified" date. Continued use of the service after changes constitutes acceptance of the new policy.

9. Contact Us

If you have questions about this privacy policy or how we handle your data, please reach out:

• Email: [email protected]
• Feedback Form: pictotext.cc/feedback